Event Details

The 5 Step Program to Create the Patient Centered Practice

« back to the calendar

Wednesday, November 11th, 2020

7 p.m. - 9 p.m.

The 5 Step Program to Create the Patient Centered Practice

Jennifer de St. Georges

Wednesday, November 11, 2020
7:00 p.m. – 9:00 p.m. EST (Zoom Presentation)
2 Continuing Education Hours – *Offered in a live interactive format
Please register by Tuesday, November 10, 2020

To register, please contact Janet Glover at 502-489-9121 or janet@kyda.org

Fees:  Dentist - $50.00
            Non-Member Dentist - $150.00
            Hygienist - $35.00
            Team - $75.00* (For KDA members, only)
(*Team Price Includes - 1 KDA member dentist, 1 hygienist and 2 additional team members. Please list names and email addresses of all participants.)
There is only one service/outcome that the Doctor and the team are ‘selling’, and that patients are ‘buying’-- Confidence and Trust! This has never been more true than treating patients in these very challenging times. This program focuses on the CORE elements, that drive the successful dental practice by building, and growing, a referral practice, elements that never go out of style.
Jenny’s programs always provide both the overall philosophy accompanied with the ‘verbal skills’ needed to elevate a practice’s communication skills. Accompanied with practical & proven tools, attendees learn the answers to FIVE key questions for Doctors and teams working with patients in these difficult circumstances.
— What practice attributes bring patients to your practice?
— How does one turn an inquiry for your services into treatment acceptance?
— When to talk to patients about money & their scheduling needs?
— Why your telephone must always be your #1 marketing tool!
— Who do the patients trust even more than Doctor?
This course is open to all dental team members.
Have a specific question or concern relating to the focus of this session?   Jenny welcomes your email at Info@jdsg.com to help bring specific concerns to light.
Jennifer de St. Georges continues to deliver the hard-hitting, practical dental practice management programs that have become her hallmark during the many years she has been teaching management on a global basis. Her programs provide dentists & teams with bottom-line management solutions in 3 key areas: (1) enjoy practice growth, stability, through enhanced patient/practice communications skills; (2) utilize bottom-line tools & techniques to increase efficiency in scheduling, patient financial management; (3) guidelines to hire & maintain a quality team. Mrs. de St. Georges has presented more than 1,000 management programs on 5 continents for the last 30-plus years. Her clients range from large international & national conventions to state & local associations, and a range of corporate & private bookings. She has published more than 300 articles in US & international journals. When, in the 1980s, Ms. de St. Georges was appointed to Dentistry Today’s Editorial Board, she was the first non-dentist in that position.